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Frequently
Asked Questions
General Questions
Here's
my situation:
Installation
and Activation
Privacy
Concerns
General
Questions
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What's
the meaning of the company name ?
Sol is the Latin astronomical
name for the sun. We just liked it.
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Can
I pay with a credit card ?
We use Paypal for online payments. However, you do not need a Paypal account to pay with a credit card. When you get to the Paypal payment page, it will ask you for your Paypal login, but there is also a line that says:
"If you do not currently have a PayPal account, Click Here"
If you click on that button, you will be able to pay with a credit card just like any other online payment system. No Paypal is account necessary. If you do have a PayPal account, you can use it by logging in and paying us just like you would for any similar online purchase.
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What
is your shipping policy?
If you order the CD option,
the CD will be shipped directly to you. It usually takes about a week
for delivery. Even if you want a CD, you can still download the program
immediately as soon as your transaction is processed.
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What
is your return policy?
We encourage
you to try the demo before you buy. Due to the nature of software,
we cannot give you a refund unless you are unable to get the software
to work on your computer after you have exhausted all remedies our
technical support department can provide.
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Why
are your products so inexpensive compared to other bar exam materials?
Getting
a law degree is expensive enough. Why should you be further impoverished
to pass the bar exam? We follow the philosophies introduced by Borland
software back in the late 1980s that software shouldn't be prohibitively
expensive, and licensing agreements should be clear, concise, and
user-friendly.
Here's
my situation:
-
I
am moving or working in another state and I need to take the bar
again.
It is a sad fact of life that
many states require that you take the bar again when you move, or
if you want to practice in more than one state. PassRite
is an ideal tool to refresh your recollection and get you back up
to speed on the types of questions you will see on the MBE and/or
MPRE. It will point out areas of law that you need to brush up on
before you take the exam again.
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I
failed the MBE and/or the MPRE the first time and I need to re-take
it,
About 25% of people fail the
bar the first time. Many times students feel rushed, or have trouble
spotting the critical parts of the issue in the question. Some simply
run out of time to review their answers. PassRite
will help you improve your performance so these factors no longer
are relevant. It will improve your answering speed and accuracy, and
get you comfortable with the pace of the test. Many bar review tools
have lengthy and complex explanations for why the correct answer is
the right one along with why the others are incorrect. That's all
well and good, but it doesn't give you "sound bite" rules
that you can memorize and retrieve quickly. You can use them to rapidly
spot the issue in a question and identify the correct answer.
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I
am taking the bar for the first time, along with a full service
bar review course.
You don't want to be part of
the 25% that fail the first time. Taking the bar is a huge strain
and you've already invested a tremendous amount of money and time
to get this far. You want to pass the bar and get on with your career
being a good lawyer! Even
if you're taking a multi-week course, extra practice can make the
difference between passing and failing.
PassRite is convenient, easy
to use, and affordable so you can get the edge you need to pass the
first time.
Installation
and Activation
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Can
I install the software on more than one computer?
All
PassRite
software is licensed to the individual, not
the computer. You are allowed to install the software on up to 3
computers as long as you are the only person who will be using the
software. If you legitimately need to install the software more
than 3 times, contact us and we can authorize another use for your
license. You may also move the license from computer to computer
with a floppy disk, USB removable drive, or even temporarily park
it on the internet. For moving a license, refer to the installation
and activation document that is installed with the program.
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How
do I activate the software
When you buy the program, you will get
an e-mail with an activation code. After installing the software,
you will be given three choices about how to activate the software
immediately; or you can choose to activate it later. If you choose
to activate it later, however, you will only have 7 days to use
the program before it expires; thus, you will need to activate your
copy before that time runs out.
The details of each activation method are
described in the installation and activation document that is installed
with the software. In brief they are:
DIRECT INTERNET ACTIVATION –
This is the easiest way to activate. Simply enter the activation code
we sent you when you bought the software and click “Activate”. If
you are behind a corporate firewall, this may not work for you, although
it will probably work for virtually everybody else.
BROWSER ACTIVATION –
If you are behind a corporate firewall, you may not be able to communicate
directly with the activation server, so using browser activation is
another option. To activate with your browser, choose that option
and enter the two numbers the website asks for. The first number is
the activation code we sent you when you purchased the software and
the other is an Installation ID you can view by selecting the Help->About
menu choice from the license manager. The website will give you a
code that you can use to finish activating the software.
Write this down because you cannot get it again.
E-MAIL/PHONE ACTIVATION
– If neither of the above work for you, you can send us
an e-mail or phone us and we can give you the same code you would have
received via the browser activation above.
Privacy
Concerns
-
Does the software install
any spyware or other potentially malicious programs?
NO!! We believe that installing
anything on someone else’s computer without their knowledge is highly
unethical.
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How
will my contact information be used?
Any information you give us
will be only be used internally. If we ever e-mail you, it will either
be in response to a support request by you, or possibly informing you
of a new version or technical upgrade. We do not have “affiliates” or
any other similar nefarious program. You will not get spammed by us
and we will never sell
or give your information to someone who is going to advertise to you.
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Does PassRite
software “call home” over the internet?
NO. The only
time the software needs an internet connection is to activate the software
over the net.
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